What areas do you cover?

We are based in Portadown, Northern Ireland but cover quite a wide area. If you live outside of this area, please contact us as we may be able to arrange special delivery.

How do I hire a bouncy castle?

·         Look at the castles we have on our web site and check the size against the space you have in your garden/event location.

·          Once you have decided which one you like, that can fit in your location, Call us on 07748068929

·          Let us know if you have hired an indoor event, i.e. hall, at the time of booking so we can schedule delivery of our castle to coincide with your hall rental.

What happens after I have my booking confirmed?

·         Delivery will normally take place between 9:00am-12:00am, we will inflate the castle for you. We will talk you through & demonstrate the safety aspects of using the inflatable and ask you to sign our terms and conditions.

·         If you have booked an indoor event, hall etc., please let us know during your booking so we can ensure we deliver at a specific time.

·         We will then collect the castle as arranged. Between 5:00pm-7:00pm.

How long can I have the bouncy castle for?

The bouncy castle and garden games are yours for the day. For 2 days or more there is an additional charge.  Our bouncy castles are delivered in the morning - the time varies.  Collections are then made in the evening, depending on how many bouncy castles we are picking up and when you need it to.  We try to be as flexible as possible and work around are convenient with you. *Please note: to hire overnight there will be an additional charge.

Do I need to provide anything?

Only access to a power supply. Our driver will bring all necessary equipment with him.  This will include the bouncy castle that you have hired.  Ground sheets, safety mats, extension leads and circuit breakers and the inflation fan.  Our extension leads are 30m long.  Please tell us if the bouncy castle will be further away from an electricity supply than this.  We can either provide a longer extension lead or a generator may be needed.  There is an extra charge for a generator

What happens if it rains on the day I've booked and my event is outside?

We can’t control the weather Most of our castles come with a shower cover for use in light rain but if it is absolutely pouring with rain on the day of your party, and you wish to cancel the booking, this is not a problem.  There will be no charge for cancellation.

Are you insured?

Yes. We are insured for £1,000,000 public liability cover. We are able to provide copies of our insurance certificate on request.

Are your castles clean?

Our castles are cleaned after each hire so you will enjoy the cleanest looking inflatables in the area. We do ask that if you make a mess on the castle that you clean it up as soon as possible. Unfortunately if there is a substantial mess we do charge an additional cleaning fee.

Do you accept credit card payments or cheques?

We're sorry but we don't currently accept credit cards or cheques. We ask that you pay cash on the day. We will issue a receipt for your hire and deposit.